FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What about the leading time for production?

Honestly, it depends on the order quantity and the product. Usually our leading time is 7 working days after order confirmed.

How much will be the Shipping cost and time?

This will depend on the size of your goods and the method of shipping (by sea/ by air/by Express) and your designated port or air port.

Could you please tell me the Warranty Period of your product?

Our warranty period is one year free and lifelong maintenance. Over the warranty, maintenance is paid service.

What kind of Certificate can you provide?

We can provide the environmental management system, CE certificate, ISO 9001 quality certificate.

What if I have difficulty in using the instrument?

We will provide equipment operation manual, operation video and so on. We can also provide training through remote video call.

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